Who this policy covers
This policy applies to Cliffbank Lenders of Merced, California, and to cliffbanklenders.com. It covers information you give us through the website form, by phone or by text message while asking about business funding. It does not cover the websites, forms or agreements of funding partners, which have their own privacy terms.
Information you give us
The funding request form collects your full name, phone number, email address, company name (optional), time in business (picked from a list), annual revenue range, requested amount range, and your consent to be contacted. During calls you may also tell us the purpose of the funding, the timing, and details about the business and its existing debts.
If a request moves forward, a funding partner may ask for business bank statements, tax returns, entity records, identification for the owners and similar documents. We ask you to send only what a partner has requested.
Information collected automatically
Like most websites, cliffbanklenders.com and its hosting provider record technical data such as IP address, browser type, pages visited and the time of a visit. The request form is provided by a third-party form service that may record similar technical data when the form loads or is submitted. Google's map on the contact page stays unloaded until you press its button.
How we use information
- To call, text or email you about the funding request you made
- To understand the purpose, amount and timing so we can identify suitable funding options
- To share your request with funding partners that may consider it, when you have agreed to that
- To keep a record of each request and what was said about it
- To run cliffbanklenders.com, keep it secure and fix what breaks
When information is shared
We share request information with funding partners that may review it, and with service providers that run our website, form, phone and messaging tools for us. We may also disclose information when required by law or to protect against fraud. We do not publish your information.
Text messages
If you consent to texts, we use your number to send messages about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. The SMS terms in the footer set out the program details.
Retention of request records
We keep request records for as long as needed to respond to you, to meet record-keeping obligations and to resolve disputes, then delete or de-identify them.
How information is protected
We use reasonable administrative and technical measures to protect information, such as access limits and encrypted connections for the website and form. No system is perfectly secure, so please do not send bank logins or passwords to anyone, including us.
Your choices and California privacy rights
Call to learn what we hold about you, or to have it corrected or deleted: (209) 509-1962. Reply STOP to end texts; say so on a call to end calls.
Children
cliffbanklenders.com is written for people running businesses, not for children. Information from anyone under 18 is not knowingly collected.
Changes to this policy
Any revision of this policy will appear here with a fresh effective date.
By Cliffbank Lenders · Updated